How do I check on an order I have placed?
For questions regarding the status of your order, please contact our customer service representatives by emailing. Please include your order number with all inquiries.
Is there a minimum order requirement?
No. You may order just one tube of personalized lip balm if you’d like.
How long will it take to receive my order?
4 weeks at the most.
What ingredients are in the lip balm?
Organic soybean oil, sunflower oil, palm oil, organic olive oil, avocado oil, beeswax, cocoa butter, shea butter, vitamin e, flavor, fd&c colors.
What lip balm flavors are available?
Vanilla, Mint, Cherry, Raspberry and Original (no flavor)
What is the quality of the lip balm like?
As lip balm addicts ourselves, we wouldn’t sell anything that we wouldn’t use. The balm goes on smooth with a touch of shine. The flavors smell yummy without being overbearing.
Will men use Kustom Kissers?
Yes! They love it.
Where can I buy Kustom Kissers near me?
Kustom Kissers is only available online.
Do you accept international orders?
Yes. For orders being shipped to a country outside the United States, please e-mail us at support@KustomKissers.com to make arrangements.
Does anyone else see the information that I provide to Kustom Kissers?
What is your return policy?
While personalized products cannot be returned, we want you to be happy with your order. If you are not completely satisfied, e-mail us at support@KustomKissers.com, and we will do our best to accommodate your request.
Why do the product shades look different on my computer?
Please keep in mind that monitors display colors differently. Try setting your monitor to a resolution of 800 x 600 or higher (1024 x 768, etc.).
Check your computer documentation for the optimum setting for your particular monitor.
This site is best viewed with Internet Explorer 7.0 or higher, FireFox, or Chrome and a minimum monitor resolution of 800 x 600.
Please feel free to email with questions about specific colors.
If you still have questions, email your inquiry to Kustom Kissers customer serviceback to top